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Case Logic > Lowepro

Broken zipper on Lowepro 350 AW DSLR Video Fastpack

@Lowepro #caselogic #lowepro

Last year I reported on how Case Logic replaced my Case Logic DCB-308 SLR Camera Sling Backpack under their 25-year warranty. I’ve had no issues with the replacement bag in the subsequent 18 months.

About six months ago my other bag, the one I can also carry my laptop in, stopped zipping in one direction. Then, on my trip to Mexico a couple weeks ago, the zippers stopped working in both directions. Very inconvenient when you are in a foreign country and your luggage is packed to its fullest! I thought I’d try my warranty luck again, this time with Lowepro so I looked up their warranty. In theory the Lowepro warranty is even better than the Case Logic warranty as Lowepro claims their warranty lasts forever for the original purchaser. I still had my receipt for $130, proving I was the original purchaser. However, in practice, the Lowepro warranty sucks because it doesn’t cover things that are likely to fail (like zippers) so now I need to purchase a new bag.

Guess which company I will be shopping with? Maybe this one?

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