Case Logic > Lowepro
Broken zipper on Lowepro 350 AW DSLR Video Fastpack
@Lowepro #caselogic #lowepro
Last year I reported on how Case Logic replaced my Case Logic DCB-308 SLR Camera Sling Backpack under their 25-year warranty. I’ve had no issues with the replacement bag in the subsequent 18 months.
About six months ago my other bag, the one I can also carry my laptop in, stopped zipping in one direction. Then, on my trip to Mexico a couple weeks ago, the zippers stopped working in both directions. Very inconvenient when you are in a foreign country and your luggage is packed to its fullest! I thought I’d try my warranty luck again, this time with Lowepro so I looked up their warranty. In theory the Lowepro warranty is even better than the Case Logic warranty as Lowepro claims their warranty lasts forever for the original purchaser. I still had my receipt for $130, proving I was the original purchaser. However, in practice, the Lowepro warranty sucks because it doesn’t cover things that are likely to fail (like zippers) so now I need to purchase a new bag.
Guess which company I will be shopping with? Maybe this one?